Privacy policy

1. PRIVACY POLICY

Last updated: September 26, 2026

ImagiNew Playhome LLC (“ImagiNew,” “Stickflip,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or make a purchase from our website (the “Site”), communicate with us, or otherwise use our services.

Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact information, such as your name, email address, telephone number, billing address, and shipping address.

Order and transaction information, including products purchased, order history, payment status, shipping information, returns, and refunds.

Payment information. Payments are processed through Shopify and applicable third-party payment providers. We generally do not directly store complete credit or debit card numbers.

Account information, if you create a customer account.

Customer service information, including messages, inquiries, product reviews, and other communications you send to us.

Device and usage information, such as IP address, browser type, device type, pages viewed, referring pages, interactions with the Site, approximate location derived from IP address, and other information collected through cookies, pixels, and similar technologies.

Marketing information, such as whether you have subscribed to marketing communications and information regarding your interactions with our advertisements, emails, and other marketing.

How We Use Personal Information

We may use personal information to:

  • process and fulfill orders;

  • collect payment and provide order confirmations;

  • arrange shipping, delivery, returns, and refunds;

  • provide customer service;

  • operate, maintain, secure, and improve our Site;

  • detect and prevent fraud, abuse, and security incidents;

  • understand how visitors use our Site;

  • measure the effectiveness of our advertising;

  • personalize advertising and marketing;

  • send marketing communications where permitted;

  • comply with applicable laws and legal obligations; and

  • establish, exercise, or defend legal claims.

Shopify

Our online store is hosted by Shopify. Shopify processes personal information in connection with providing ecommerce, checkout, payment, analytics, security, and related services to us.

Shopify may also process information according to its own privacy practices and the Shopify services enabled on our store.

Advertising and Analytics

We may use advertising and analytics technologies provided by companies such as Meta Platforms, Inc. and Shopify.

These technologies may include the Meta Pixel, Meta Conversions API, Shopify Pixels, cookies, and similar technologies.

They may allow us to:

  • understand how visitors interact with our Site;

  • measure purchases and other conversions;

  • measure advertising performance;

  • create advertising audiences;

  • show advertisements to people who may be interested in Stickflip; and

  • improve our marketing campaigns.

Depending on applicable law, certain disclosures of personal information for cross-context behavioral or targeted advertising may be considered a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged for the information.

Where required by applicable law, you may opt out as described under Your Privacy Choices below.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the Site, remember preferences, perform analytics, prevent fraud, and support advertising.

Some technologies are necessary for the Site to function. Others are used for analytics, personalization, and advertising.

Where required, you may manage these technologies through the privacy or cookie controls available on our Site.

How We Disclose Personal Information

We may disclose personal information to companies that help us operate our business, including:

  • Shopify;

  • payment processors;

  • fulfillment and warehouse providers;

  • shipping carriers;

  • customer service providers;

  • email and marketing providers;

  • analytics providers;

  • advertising platforms, including Meta;

  • fraud-prevention and security providers;

  • professional advisers; and

  • government authorities or other parties when required by law.

Our products may be fulfilled by third-party logistics and warehouse providers on our behalf. These providers receive information necessary to prepare and ship your order.

We may also disclose information as part of a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.

Your Privacy Rights

Depending on where you live and the laws that apply to us, you may have rights concerning your personal information, including rights to request:

  • access to personal information;

  • correction of inaccurate personal information;

  • deletion of personal information;

  • information about how personal information is used or disclosed;

  • portability of certain information; and

  • opt-out of certain sales, sharing, or targeted advertising.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact us at:

hello@stick-flip.com

We may need to verify your identity before processing certain requests.

Your Privacy Choices

Where applicable, you can use the Your Privacy Choices or Do Not Sell or Share My Personal Information link on our Site to opt out of certain data sharing or targeted advertising.

Where required by applicable law, we also recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC).

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing, we may still send transactional communications regarding your orders, account, returns, or customer service requests.

Children’s Privacy

Our Site is intended for use by adults purchasing products for themselves or others and is not intended to collect personal information directly from children under 13.

Although Stickflip may be used by children, we do not knowingly collect personal information online directly from children under 13 without appropriate authorization where required by law.

If you believe a child has provided personal information to us inappropriately, please contact us.

Data Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and tax records, resolving disputes, preventing fraud, and satisfying legal obligations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or services.

The date at the top indicates when this Privacy Policy was most recently updated.

Contact

ImagiNew Playhome LLC

1401 21st ST #7629

SACRAMENTO, CA 95811
United States

Email: hello@stick-flip.com