Shipping policy

SHIPPING POLICY

Last updated: September 26, 2026

Where We Ship

This Shipping Policy applies to orders placed through the Stickflip U.S. online store.

We currently ship to eligible addresses within the United States as shown at checkout.

Availability for Alaska, Hawaii, U.S. territories, APO/FPO addresses, or other special destinations may differ and will be shown at checkout where supported.

Shipping Rates

For eligible orders shipped within the contiguous United States, our current standard shipping rates are:

• 1 Stickflip: $4.99 standard shipping
• 2 or more Stickflips: FREE standard shipping

The applicable shipping charge will be calculated based on the quantity in your order and shown at checkout before you complete your purchase.

Product pricing, bundle pricing, promotions, and shipping offers may change from time to time. Any applicable shipping cost will always be shown before you complete your purchase.

Processing

Orders are generally prepared for shipment within approximately 1 business day after the order is successfully placed and payment is authorized.

Business days exclude weekends and U.S. federal holidays.

Processing may take longer during major holidays, product launches, unusually high order volumes, or other exceptional circumstances.

Estimated Delivery

After shipment, standard delivery typically takes approximately 1–5 business days, depending on the destination and carrier.

These timeframes are estimates and are not guaranteed delivery dates.

When available, tracking information will be sent after the order ships.

Fulfillment

Orders may be processed and shipped on our behalf by third-party fulfillment warehouses and shipping carriers.

A fulfillment partner's name or location may therefore appear on tracking information, shipping labels, or return instructions.

Shipping Delays

We make reasonable efforts to ship orders within the timeframe communicated when you order.

If we learn that we cannot ship your order within the promised timeframe, we will notify you and provide the opportunity to accept the delay or cancel for a refund as required by applicable law.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Please contact us immediately if you discover an error in your address. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost or Damaged Packages

If tracking indicates a problem with your shipment, or your package arrives damaged, please contact us at:

Email: hello@stick-flip.com

Please include your order number and relevant details so that we can investigate with the fulfillment provider or carrier.

International Orders

Unless specifically made available through the U.S. Site, this policy does not apply to international orders.

Customers outside the United States should use the applicable Stickflip store or authorized retailer for their country where available.

Contact

Questions about shipping can be sent to:

Email: hello@stick-flip.com